storsmart insurance     a self storage
        contents insurance program
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What is covered by the storsmart insurance program?

The storsmart insurance program covers you in case of loss or damage to your stored goods from fire, lightning, windstorm, hail, weight of ice, snow or sleet, collapse of building, smoke or water damage (except for flood), vandalism, malicious mischief, or burglary. For Burglary, there must be visible signs of forced entry and a police report must be filed. We also cover your goods while in transit to and from the storage facility as a result from fire, collision, or vehicle overturn. Call a storsmart insurance program customer care representative for more detail.

What kinds of property is not covered by the storsmart insurance program?

Some of the items not covered are as follows: valuable papers, lottery tickets, financial records, electronic data, currency, deeds, securities, stamps, jewelry, watches, precious stones, furs or garments trimmed with fur, firearms, ammunition, and works of art or antiques.

When can I expect to receive my policy?

You will receive proof of coverage upon purchase.

How much of my loss can I recover?

You can recover today's value of your stored belongings (original cost minus depreciation), up to the amount of insurance coverage you purchased.

Are my stored possessions covered by my homeowner/renter policy?

Many homeowner/renter policies provide only limited coverage for possessions stored away from the insured location. You should contact your insurance agent or carrier for more specific details on your coverage.

What should I do if I have a claim?

Claims are best filed over the internet utilizing our Online Claim form which can be accessed by clicking on the 'file a claim' tab above or by clicking here. Otherwise, contact our claims office at 888-545 SMART. Either way, a claims adjuster will personally handle your claim.

Is there a deductible?

In some states, there is a $100 deductible, which is waived if you secured your space with a disk or cylinder style lock. Contact the storsmart insurance program for details.

Is the storsmart insurance program available in my state?

The storsmart insurance program is available in all 50 states. Call today to learn more about the storsmart insurance program.

storsmart insurance is a premier self storage contents insurance program offered exclusively through property first group lp. The storsmart insurance program was developed from more than 40 years of experience in self storage operations and insurance and features one of the most comprehensive contents insurance program in the industry. Underwritten by New Hampshire Insurance Company (A.M. Best Rating of A- Excellent), an affiliate of American International Group (AIG) which serves 90 million customers in over 100 countries. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Insurance and services provided by member companies of American International Group, Inc. Coverage may not be available in all jurisdictions and is subject to actual policy language. For additional information, please visit our website at

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Toll Free Customer Service Number: 1-888-545-SMART
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