storsmart insurance     providers of self storage
        contents insurance programs
phone:
claims:
fax:
email:
888.545.SMART
855.805.7433
800-590-9507
info@storsmartinsurance.com
Owner/Operator Customer File a Claim Online faq about us contact us
owners & operators
storsmart makes insurance easy. We
provide access to several coverage
limits to meet your customers' needs
as well as providing assistance in
meeting your facility's risk
management goals.

 

 


At storsmart, we like to make things easy for you and your customer. That's why we designed our easyCARE program. Our easyCARE program offers personalized training by our self storage industry professionals, total claims management by a professional claims management staff,
complete professionally designed marketing supplies for your facility, and our exclusive WePayFirst program.
All of storsmart insurance policies are underwritten by New Hampshire Insurance Company, a Chartis company.

Click on the tabs below to learn more about the easyCARE service we provide.

  • Easy Training Program
  • Chartis Insurance Company
  • Total Claims Management
  • Complete Marketing Support
  • We Pay First

Our Easy Training Program is personalized to fit your needs and administered by our self storage industry professionals. In order to make training as easy as possible, we offer several training formats including personal on-site training, web based training, and group training and all of our training formats can be utilized on an ongoing or as needed basis. Our goal is to make it easy for you to become proficient in using storsmart products.

Our policies are underwritten by New Hampshire Insurance Company, a Chartis company. Chartis is a world leading property-casualty and general insurance organization serving more than 45 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry’s most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence.

 

In the unfortunate event of a claim, our professional claims management team has the knowledge and resources to make the claims process an easy experience for your customer. Our courteous claims management team will promptly handle the entire claims process and provide your customer with the excellent care and attention they deserve.

 

One of the most important aspects of providing storsmart insurance is to be sure the self storage customer properly understands the features and benefits of tenant contents insurance. We provide professionally designed brochures, posters and other forms of literature that explain the benefits and limitations of the insurance program. And of course, for specific questions, a licensed insurance agent is only a phone call away!

 

storsmart's exclusive wepayfirst Program provides self storage customers with a care-free claims management system. If your customer files a claim with storsmart insurance and they have another form of insurance that would cover their claim, storsmart will pay on the claim first, up to the amount covered through the claims process without battling with the other insurance company. This provides your customer with an easy, hassle free claims process. Some limitations do apply, call a storsmart customer care representative for more information.

Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc. For additional information, please visit our website at www.chartisinsurance.com. All products are written by insurance company subsidiaries or affiliates of Chartis Inc. Coverage may not be available in all jurisdictions and is subject to actual policy language. Non-insurance products and services may be provided by independent third parties.

 

 

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Toll Free Customer Service Number: 1-888-545-SMART
Toll Free Claims Number: 1-855-805-7433